Monday 14 July 2014

How Reception Design is Becoming More Human



Reception areas are a building’s chance to make a lasting first impression on its visitors, and construe subtle messages about the companies that inhabit them. Not so long ago, this fact instigated glossy and imposing spaces, with heels clomping across a vast expanse of marble floor (with the sound echoing off the marble walls), but now they are a little more welcoming. Online fashion store ASOS’s entrance for example, is done out in reclaimed scaffold board and eclectic vintage furniture, with a bustling cafe to boot, while Rochdale Council’s new did away with the ominous reception desk altogether, opting for movable booths and so-called ‘floor-walkers’ to greet visitors instead of receptionists.

“Receptions have always been important because they’re the front door to your house,” says Suki Shocker, head of design at Hi Design, describing BBA reception at Wigmore St London. “What I’ve seen change is that they have become more human. Look back 10 years, and receptions were quite prestigious; they had the expensive materials and durability, but they were impersonal. They are used in a different way now.”



Hi Designs reception design for BBA is still impressive, but in a softer way. Working with a single-height space but aiming to create the illusion of depth, the firm drew inspiration from aviation with the reception desk being a cross section of a wing. The ceiling and walls form a series of angled and reflective surfaces that give the impression more space. Lights embedded in the bulk head and media wall creating a sense of drama and interest. Polished surfaces absorb light, giving the space its diffused glow.

“You’re always looking towards an illuminated space; there are no dark grey ceilings or downlit areas,” says Suki. “We still have the marble floors and mirror-backed glass, but there’s a human aspect. Visitors don’t want a cold space – it needs to be warm and welcoming."


To see more of BBA’s office space please click here.